We provide customization services for holiday, sporting event, brand, gaming IP, anime, public relations gifts, and wedding supplies.
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Faqs
Faqs
Can you do my design?

Yes, we welcome OEM/ODM. Please feel free to send us your images.

Can I add a logo to the product?

Yes, we can add your logo to the product.

What information is needed to obtain a quote?

Please provide information about your product, such as: quantity, size, thickness, number of colors… Your general ideas or images are also acceptable.

What is your delivery time?

Sample production requires 7-10 days. delivery times for bulk orders depend on quantity: small batches (hundreds or thousands of pieces) require 10-15 days; Large batches (tens of thousands of pieces) require separate production scheduling.

If I reorder my product, do I need to pay the mold fee again?

We can store the metal mold for 2 years. If you reorder within 2 years, we will not charge the mold fee again.

How can I obtain the tracking number for a shipped order?

Whenever your order is shipped, a shipping notification will be sent to you on the same day, containing all information about the shipment and the tracking number.

Can I get product samples or a catalog?

Yes, please contact us, and we can provide you with an electronic catalog. Our existing samples are free of charge; you only need to cover the shipping costs.

Are you a factory or a trading company?

We are a factory.

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If you have more information you would like to know, you can leave a message to us through the form below, and our staff will contact you as soon as possible